A headshot of Charles B. Wise

Welcome to my personal site. I am software developer and systems engineer currently residing in Wellington, New Zealand.

For my infrequent life update postings, look no further than this page.

Personal documents and contact details can be found here.

News and Updates

Intern to Analyst Developer - FNZ - 30 May 2022

During the first trimester of my master's programme, I attended an industry seminar talk by Josh Saunders, the head of development at FNZ, a fintech company who build investment platforms for financial instutions. It was a good session - Josh spoke about the challenges the company was having defragmenting codebases after a period of global expansion and simplifying their existing architecture through API-accessible services and event management using tools like RabbitMQ and Apache Kafka. It all sounded like a pretty great combination of software and architecture challenges, and with the need to secure a final trimester internship weighing on my mind, I reached out to FNZ's head of talent, Jeremy Graham, on LinkedIn, and he kindly put me in touch with Josh, who generously agreed to meet me just a few days shy of the start of the Christmas holidays. A few days later, I applied to FNZ's graduate programme and crossed my fingers.

I had had a couple of other interviews for internship positions with different companies before I heard back from FNZ, but once I did, things moved pretty quickly. Within a four-week period, I had attended a remote graduate assessment centre day (that I emerged from convinced I had bombed everything and had blown all my chances at being hired), had a second interview after they kindly assured me that I still had some skin in the game, and then finally received an offer for a three-month internship. It was quite a whirlwind, but it was also not quite what I had been angling for, as I had really wanted a one-year contract instead. After discussing it with the Industry Alliance Programme business development manager, David Radich, however, I decided to gamble on the three-month position, and I started in early March 2022 along with five other students from my academic cohort.

The gamble paid off - the six of us worked on a fascinating proof-of-concept project automating manual testing using Cypress, a JavaScript-based end-to-end testing framework. We must have made a decent impression, as FNZ elected to hire all six of us on as permanent analyst developers to continue working on test automation! This was an incredible achievement for me, as it represented my first permanent position in New Zealand, and more importantly vindication of my decision to return to school to re-train as a software developer. After finishing my undergraduate degree, I had one graduate programme admission with zero funding and no job offers, so to emerge from a master's programme with a full-time job at a fast-growing software development company felt really great by comparison.

With my master's degree swiftly drawing to a conclusion, I am really looking forward to continuing to grow and mature as a software developer at FNZ, especially getting deeper into the .NET framework, which is the company's main development platform. I am also hoping to eventually work on some of FNZ's upcoming architecture projects, which would satisfy another professional ambition to hold a position that requires both my new software development skills and my existing systems engineering talents.

Master of Software Development - Victoria University of Wellington - Te Herenga Waka - 05 July 2021

Discerning readers of my infrequent postings here will recall that when my wife and I first arrived in New Zealand back in early 2019, I seriously considered enrolment in a master's programme before being hired by the regional team at Technical Advisory Services (TAS) (formerly part of Capital & Coast District Health Board). The idea stuck with me, however, and so in July 2021 I shifted to a contracting role with TAS and went back to school.

Part of Victoria University of Wellington - Te Herenga Waka, the Wellington ICT Graduate School Industry Alliance Programme Master of Software Development is a one-year degree for students without prior teritary qualifications in computer science that focuses on preparation for working in the tech industry. The programme devotes two-thirds of its time to intensive lectures and industry seminars, and the final third to an industry practicum. Even more discerning readers of this website will recall that my previous attempts at attending graduate school were stymied by a lack of financial support (and a lack of vision on my part), so what makes this programme different? Firstly, the cost - as a New Zealand citizen, the programme's tuition is roughly NZD $14,500 (USD $10,000 at the current exchange rate), an absolute bargain compared to the USD $30,000 a year I was being asked to front up for an American master's degree back in 2014. Secondly, the programme structure - the emphasis on industry engagement and partnerships as a key component of learning as well as the industry practicum makes the programe highly relevant and focused on participants' success. As someone with no formal education in computer science but looking for high-quality professional development with academic relevance and economic utility, I could not ask for a better balance.

As the programme gears up with a crash course in object-oriented programming using Java, I am looking forward to rounding out my existing professional experience and filling in the gaps in my technical knowledge. I hope to post further updates as I progress through it.

Regional Support Team - now part of Technical Advisory Services - 01 March 2020

Amidst the turbulence that is/was COVID-19, I forgot to share the news that my team has joined Technical Advisory Services (TAS) as part of their support of the Central Region DHBs. While most of our day-to-day work remains unchanged, it is exciting to be a part a key organisation in delivering outcomes for and advising DHBs, particularly on regional integration.

During New Zealand's lockdown, our team switched to fully remote work, and with the re-opening of the country we are now using a hybrid model of 60 percent working from home and 40 percent in the office. While parts of the transition were a bit jarring, I have been enjoying the flexibility of this new way of working, especially because of the resiliency it affords us - whether in lockdown or at Alert Level I, our team can continue supporting the Central Region DHBs with little or no disruption.

Regional Support Team - Capital & Coast District Health Board - 10 June 2019

Relocating anywhere is a daunting prospect - from the long planning process before departure to struggling to set up a new life in a foreign country, the highs are high and the lows are low. After arriving in Wellington, New Zealand, it took my wife and me about 3-4 months to make the transition from tourists to residents. During that time, we applied for dozens of jobs, interviewed for a handful thereof, got rejected from several of those, but my wife finally won the race to be employed when she landed a three-month contract doing communications for a government ministry.

Meanwhile, I still remained jobless, and out of a desire to occupy the spare time I had and to improve my future prospects, I started investigating bootcamps and graduate programmes in software development. Of course, fate has a funny way of not manifesting certain things until the eleventh hour, and a couple of weeks before I was ready to give up on getting a job and enrol in a master of software development programme at Victoria University of Wellington - Te Herenga Waka, I had a great interview with the Regional Support Team at Capital & Coast District Health Board. They made me a competitive offer, and three weeks later I started working out of their Cambridge Terrace site.

The entire team has been very supportive while I get acclimated with all the new platforms, practices, and procedures. It is great to be exposed to a rigourous change control process as part of the work I am doing, as well as working a lot with Windows environments and bringing my Linux expertise to bear when needed. While there is a still a lot that can only be learned through experience, I am confident that I will be able to call on a very competent group of people to help me out when the time comes.

Site Facelift - 12 March 2019

The site has been updated to the latest version of Bootstrap and has had some other tweaks and additions to bring content up-to-date. I will hopefully be re-designing the site more thoroughly at some point in the near future, as the static HTML that it is built on at the moment does have some limitations.

Relocation to Wellington, New Zealand - 08 February 2019

As some of you may or may not know, I am a dual citizen of the United States and New Zealand. What this has meant as far as my identity has sometimes been a bit confusing - I grew up mostly in the United States, but bear some cultural and audible trappings of my antipodean heritage (translation - a Kiwi accent that comes out in weird situations). Sometimes this has made me feel a bit like an imposter - claiming New Zealand heritage on the basis of conincidence instead of actual assimilation.

In an effort to more thoroughly develop the Kiwi half of my identity, and because my wife and I love to travel and explore, for the last 2-3 years we have been planning a move down south that has finally come to fruition. It was hard to say goodbye - my time at Liquid Web over the past 28 months has been one of the best jobs I have ever had, and I have enjoyed getting to know the state of Michigan properly with all its natural splendor and friendly residents. However, my other half has been set aside for too long, and I am anxious to embrace it once more as a proper resident of the Land of the Long White Cloud. As of 08 February 2019, my wife and I are now residing in the capital city Wellington, and excitedly looking forward to what this new adventure will bring.

Operations Command Center - Liquid Web - 06 October 2018

I was asked to join this newly created department back in April as System Monitoring and Recovery split into two separate teams - System Restorations (handling data restores and hardware) and the Operations Command Center (handling monitoring and eventually incident management). I was sad to say goodbye to the hardware and restorations work, but it has been rewarding to part of an exciting new team with lots of potential to grow and expand. I have also accepted a team lead position for the new department, putting me in charge of seven administrators. It will be an interesting experience juggling my monitoring work with my new managerial duties, but I am lucky to have an excellent team working for me, which will certainly help make the job easier!

With this new position, I am once again grateful for the institutional support I have received from Liquid Web in growing and developing professionally during my time with them. It is good to have a new challenge every now and then to prevent professional stagnation, and working as a team lead responsible for seven other employees is most certainly just that.

System Monitoring and Recovery - Liquid Web - 04 December 2017

And now for something completely different - hardware and restorations! In December 2017, I joined the System Monitoring and Recovery team at Liquid Web and have been enjoying a change of pace and a new set of challenges. Our namesake is a pretty broad mandate, covering everything from air conditioning units to complex customer setups, and it has been a pleasure getting to know and work with so many of the other teams that make up Liquid Web as a result.

The position also carries with it hardware responsibilities, which is new for me. While I was aware before joining the department that RAID is a great backup solution, it has also given me the chance to see exactly how our servers are built and kicked, as well as some useful knowledge on how to keep them kicking when they seem intent on only kicking the bucket.

Oh, and did I mention my work now extends into the realm of Windows? Seems like those early days of mucking around with MS-DOS 6.22 on my old Windows 3.11 are finally paying off, though PowerShell is in many ways quite a different beast than the command prompt. At any rate, I am thoroughly enjoying the new work and the exciting part is there is still a lot left to learn.

Red Hat Certified Engineer - Liquid Web - 20 April 2017

This one is coming in a bit late again, but building off of my success with the RHCSA, I had the opportunity to take the Red Hat System Administration III Course RH254 in March of 2017. This one was certainly more challenging than the previous Red Hat course I took in December 2016, and it certainly showed on my first attempt at taking the 3.5-hour-long Red Hat Certified Engineer (RHCE) exam for Red Hat Enterprise Linux 7 (RHEL 7), as I crashed and burned in a spectacular fashion. Luckily, I was able to secure a re-take of the exam a couple of weeks later and somehow scraped a pass.

There were no shortage of fascinating topics this time around either - iSCSI block devices and targets, caching DNS servers, Bash scripting, null client mail server configuration with Postfix - it was a wild ride with plenty of ups and downs and a lot in between. Again, big thanks go to my instructor and to my indefatigable colleagues who took the course with me. The next step on the Red Hat hierarchy is to go for becoming a Red Hat Certified Architect, a daunting undertaking that will require a lot of planning and support. As always, I will try and leave updates of any progress here eventually, and we will see where the road leads (and hopefully find out how to build it as well).

Red Hat Certified System Administrator - Liquid Web - 28 December 2016

Now four months into my new job at Liquid Web, I was lucky enough to be recommended by a supervisor for a week-long Red Hat Certified System Administrator Rapid Track Course RH199/RH200 in preparation for taking the 2.5-hour-long Red Hat Certified System Administrator (RHCSA) exam for Red Hat Enterprise Linux 7 (RHEL 7). The course itself was a wonderful romp through some excellent topics in system administration - logical volume management, NFS and CIFS automounting, LDAP and Kerberos authentication systems, ACLs and umasks, SELinux contexts and booleans - areas with which I was vaguely familiar, but within which I had never had a chance to receive formal instruction.

Thanks to my excellent instructor and the support of my fellow colleagues in the course, I was well prepared for the subsequent examination and passed on my first try! I am now a Red Hat Certified System Administrator for RHEL 7, and have my sights on attaing the next level of certification, the Red Hat Certified Engineer (RHCE), in March 2017. Although it will be even more challenging than the RHCSA, I am confident that I will be well prepared and am very much looking forward to it.

Transcription and Linux - Superior Transcriptions and Liquid Web - 24 August 2016

It only seems like yesterday I was writing about my new job at Table Restaurant in Midland, but oh how time flies. In October 2015, I began working on the side as a freelance transcriptionist exclusively for Superior Transcriptions LLC, a small company based near Washington D.C. owned by my cousin, Kirk Hanneman, that handles transcription production for think tanks, government agencies, and other organizations. In March 2016, I handed in my two weeks notice at Table to work full time for Superior doing both long-term and fast turnaround projects. In addition to improving my typing speed and knowledge of AP Style, I got a rare and privileged look in the public and private interactions of several individuals and groups active in public policy.

The adventure did not stop there, however. Just three months later, I happened to apply for a position as a Linux support technician at Liquid Web, a Lansing-based web hosting company, and to my surprise and delight I was hired and told to report for training at one of their Lansing data centers four weeks later. A few days shy of starting, my fiancée and I (another exciting event that happened this past spring!) left our lovely little one-bedroom Midland apartment for a two-bedroom duplex out in West Lansing. I'm now entering my third and final week of training with Liquid Web, which has included a crash course in Unix-based commands, Linux systems administration, support ticket practicals, and most recently a day of shadowing other Liquid Web technicians on the job. Although I would be lying if I said it had been an easy transition, I am very excited to be working for a company that wants to pay me to do something that until recently was just a fun passion project I had embarked upon almost five years ago. I have learned a lot about Linux during that time, but this job does coincide with my desire to embark upon a more formal education in computer programming and systems administration. Where that might lead is not clear at this time, but I'm excited to throw myself in and and see how it turns out!

Production Assistant at the 2016 Sundance Film Festival - 08 February 2016

With the start of the new year, I returned to Utah to work the Sundance Film Festival for a second time as a production assistant at the Village at the Lift site. Thanks to an improved labor situation and the benefit of prior experience, it was a less stressful but equally successful operation this year.

We had the pleasure of working with several of the same sponsors as last year, but also saw newcomers such as Eddie Bauer, Applegate Farms, Wholly Guacamole and Mosaic on behalf of Stella Artois pull off very successful campaigns. Plans are already in motion for next year and for some other possible event production opportunities for yours truly, so watch this space for updates!

Table Restaurant - A Fine Dining Work Experience - 20 August 2015

My search for a job here in Midland came to an end earlier this week when I began training as a server assistant at Table Restaurant, a fine dining institution managed by the Wyndham Hotel Group as part of their property the H Hotel. Although my past work at The Bridge Café and Grill in Park City and at the Sundance Film Festival has given me a great background in dining and hospitality, Table is another animal all together - multiple courses, a wine cellar, a private dining room - it's going to be a bit of an adjustment!

Fortunately, I am lucky to have very supportive co-workers and a great manager to help me with the learning process. It's going to be quite a fine adventure, and I am very grateful for the chance to work in such a premium establishment.

Moving to Midland and a Change of Graduate School Plans - 14 May 2015

With the winter season all finished up in Utah, my girlfriend and I have decided to give the whole "living together" thing a try - we are now happy residents of the city of Midland, Michigan! Although this means I will need a new job, my girlfriend already has a great full-time position at a state policy think-tank based here and we are looking forward to living in a city honored as a five-time 100 Best Communities winner by the America's Promise Alliance.

It seems now that I will not be starting my graduate work at the University at Buffalo this fall due to funding issues. Instead, I am restarting my graduate school search and exploring a number of exciting options. Although I am disappointed about turning down Buffalo's admissions offer, I am confident that where I do eventually end up will be the right place with the right support. I'll update this site as the opportunities come!

Production Assistant at the 2015 Sundance Film Festival - 04 April 2015

Although this post is coming in a few months late, I had the privilege of working as a production assistant during the 2015 Sundance Film Festival when it came to town back in January. Because the restaurant is closed during the festival, I was able to spend two weeks working with Rusty Sweeney of Slick City Event Management LLC and the team from Best Events out of Los Angeles transforming the Town Lift Plaza into the exclusive "Village at the Lift" space. Vendors this year included McDonald's McCafé, TAO Nightclub, Amazon/IMDb, Stella Artois, Columbia Sportswear, Paul Mitchell, Animal Restaurant, Los Angeles Times, MAC Cosmetics, Dark Horse Wine, PMK-BNC and others.

The Village at the Lift ran successfully for 3-4 days at the beginning of the Festival and included a large VIP tent, lounge, café, spaces for video interviews, and three nights of the TAO Nightclub built inside the parking garage underneath the plaza. 16-18-hour work days were not uncommon and the amount of transformation that went on in the spaces was incredible, but it was a great experience that introduced me to the world of event production work as well as several people connected to significant brands and groups. I've been asked to come back and work the 2016 Festival next year, so this may become a new annual occurrence in my work calendar!

First Day of Work at The Bridge Café and Grill - 29 November 2014

Today I started training as a waiter up at The Bridge Café and Grill in Park City, Utah. Having never worked in a restaurant before, there is a lot to learn, but the work environment is friendly, fun, and fast-paced.

The café is known for it's Brazilian foods, which include putting fried eggs on burgers! I'm looking forward to spending the winter season working at The Bridge, especially once the Sundance Film Festival comes to town from Jan. 22 - Feb. 1!

GSA Annual Meeting and Future Plans - 06 November 2014

I recently attended the 2014 annual meeting of the Geological Society of America in Vancouver, Canada, and had a great time connecting with old and new friends. My current plans are to spend the next several months living and working in my hometown of Salt Lake City, Utah before beginning work on my masters of science in geology at the University at Buffalo in the fall of 2015.

This site is not quite finished yet, so be sure to check back soon for more details on my research! And remember to view my LinkedIn profile as another way to stay up to date on my research and career.

Up and Running! - 06 November 2014

The site is now live!